Location: | None | |
Phone Number: | 561-255-4652 | |
Secondary Phone Number: | 561-255-4652 | |
Website: | http://www.nationalautotransportcompany.com | |
Transport Reviews Rating: | CLICK HERE | |
BBB Rating: |
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National Auto Transport Co.
- Customer Service
- Honesty
- Answer Phone
- Pick Up On Time
- Delivery On Time
My car was picked up from Florida over a week ago and supposed to arrive today. I have not heard from Nation or the company carrying my vehicle. I last received an update per my request on 9/22 stating my car would arrive today with a call 4 hours in advance. Nobody is available at National or returning calls. The phone number provided for the driver is a fax and the cell is disconnected. This is very shady and unprofessional service. I understand that things happen and my car can be late, but communication to the customer is mandatory. If the company does not respond by tomorrow I will be reporting my car stolen and charging back the deposit on my credit card.
**update- I finally got ahold of the drivers son who provided me with a different number (not supplied). I reached the driver who informed me he is on Houston, about 4 DAYS away with my car. Every time I ask for an explanation he simply says..”what do you want me to do, kill myself?” And this is who nation chose to carry my car??? I do not feel safe with my car in the hands of someone like this.