In the auto transport world, brokers refer to price increase as bump-ups, and for a very good reason, that’s exactly what they do, bump the price way up. They might of gave you a price of $400 to start, and when it comes time for delivery you’ll get a call stating it has went up $100-$200 more than the original price, when you inquire about the increase they will say something like this: ” the driver wanted more money because the car was to heavy, or the driver broke down so we needed to find another carrier, but this new carrier wanted more”, or my favorite, the just won’t tell you. They will keep it from you, and when the driver comes to deliver the car, he’ll have a higher amount, and you won’t have any choice but to pay.
Auto transport brokers play this game over and over, they send you a transport invoice for one price and the dispatch it to the driver for another price. Below is a few actual reviews from real customers, explaining exactly the way it happened to them:
” I absolutely would NEVER recommend using this company. They had me sign contracts only to state afterword that the car would be available for shipping 5 days after I needed it shipped, at the earliest. I did not get notice of this until 3 days after the original documents were signed. I then received a call when the car was supposed to be picked up, stating that it would be another $100 to receive my vehicle. Not much choice when your vehicle is multiple states away. This truly was a very frustrating, horrible experience. Use them at your own risk.” Link to actual review: http://transportreviews.com/Review/00174547.asp
“Now that I have read reviews on this website I realize that this company relies on bait-n-switch tactic’s to get a payment for their services. I was told that after paying the $195.00 deposit for transporting my daughter’s car from Sarasota FL to Baltimore MD tha the car would be picked up by a carrier and delivered to us in 3 – 14 days. Eleven days after paying the deposit I recieved a call from Russ saying he had located a carrier, however the price upon delivery was now going to be $600 rather than the agreed upon $400. My original contact person, Daniel, is apparently no longer with the company. I have already looked into filing formal complaints against this compant with the regulatory agaency in FL tha oversees the business practices of transportation companies, as well as filing a formal complaint with the DOT.
When they wanted my business (prior to paying the deposit, as I was shopping around for the best price) I got daily calls from Daniel. Once the deposit was paid, nothing. Until 11 days lster when the price went up by $200. I am obviously very disappointed with their business practices and either want a full refund of my deposit, or for them to ship the car at the agreed price.
Stay away from this company.” Link to actual review: http://transportreviews.com/Review/00176228.asp
This happens everyday in this industry, please don’t fall victim to this type of car shipping scam, we must all stick together, and voice our experience’s with these types of auto transport brokers that way we can warn the next possible victim before they fall victim.
Written by TransportScams.com
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