| Location: | None | |
| Phone Number: | (305)514-0936 | |
| Secondary Phone Number: | None | |
| Website: | http://www.ecctransport.com | |
| Transport Reviews Rating: | Click Here | |
| BBB Rating: |
|
ECC Transport Inc.
- Customer Service
- Honesty
- Answer Phone
- Pick Up On Time
- Delivery On Time
Order number: 1658-BB
Company: ECC Transport
Broker name: Brandon and Rene
I made the mistake of trusting Brandon and signing with ECC transport to move my car from Baltimore MD to California. Brandon and Rene was nice on the phone before I signed the contract and once I signed the contract, never contact me again. Never sent me an email regarding what day or time my car is getting picked up. Pick up day came and went and no one called me back. Deposit already charged although I was told it would only occur once they secured the carrier. This company is a total scam. I wrote a negative review on Transport Reviews and only then did I get a call from Rene asking me to take down my review. Then I was contacted by Transport Reviews saying that they had taken down my review because I was not a customer of ECC Transport. I have since provided proof that I am indeed a customer and have filed a dispute with my credit card company. Rene had told me on the phone that he will send me a check although I still haven\’t seen it. Words can\’t even describe the headache this company put me through. Just don\’t trust it!
I had an experience just like Joy. Company did everything from offering me 2-5 day guaranteed delivery to get my deposit. 14 days later, may car will still not picked up. They would actively avoid conversation. I had to make arrangements to pick the car up on my own. I am still yet to get my deposit back a month later.
The same story here with the other 2 comments except it was with Pete. DO NOT DO BUSINESS WITH THIS COMPANY! They’re a SCAM!
Johnathan Not THROUGH with you yet also wrote Better Business Service and will keep going until people know what kind of RATS you are ECC transportation Inc. . Don’t deal with these animals the cost me more than the low ball $550.00 . Had to cancel airline tickets waisted a week and a half of my vacation chasing them around by phone trying to get answers about my car transport and always giving me the runaround. Don’t give these guys Money Because Then Your On The Hook .
ECC Transportation Inc. NO GOOD .
I’ll BE BACK
Review Options
I spoke with this company again on Monday, April 7, 2014 to follow up on my deposit they promised back on February 24, 2014. On April 7, 2014 they promised I would have it within 24 hours because they have a new merchant and as of today April 10, 2014 still no deposit. I also advised if they were having problems with the merchant a check could have been written but of course they refused. I’m in the process of printing these complaints to attach them to the information that’s needed for the state attorney’s office. Consumer Affairs advised to take this issue to the state attorney’s office. Please be aware that this company does not have a physical location. They are operating out of a house. Look them up on sunbiz.org. On their website they give a P.O. Box address because they don’t have a physical location. The address listed on their contracts are registered to a house. Be careful of the scam. These other comments that are being posted that are positive are coming from themselves or people they have asked to post something positive for them. PLEASE DO NOT USE THIS COMPANY!!!!!!!!!!!!!! You will not get service and your deposit will not be refunded.
NOW they are trying email
Review: A MR. LAZARO called me to take down the 3 bad reviews I posted about his supposed co . pleading with me take off at least 2 of my reviews, ” Because It WAS HURTING HIS BUSINESS” and being in BUSINESS MYSELF I almost did it because I told him I would not to hurt his business . Then “HIS CO” repeatedly called me to see if I did .Not only because I have to DRIVE 1500 miles home but because I feel I’d be doing all the other people ECC transportation Inc. would hurt because I took them down. After I blocked their Number Johnathan started emailing me . The one Lazaro told me he’d fire him which also made me know this was all BS and that they will do or say anything not to get bad reviews including paying people for good ones. Well as we say “WHAT GOES AROUND COMES AROUND” all I’m doing is telling the truth MAYBE ECC TRANSPORTATION INC. SHOULD TRY THE SAME!!!!!!ESPECIALLY JOHNATHAN , MIKE and LAZARO. Just got another blocked call from them( SORRY) I HAVE TO GO NOW “BECAUSE I HAVE TO DRIVE HOME” !!!!!!
P.S. CHECK BELOW ” WHY ASK THIS”
Awful. They got the $300 deposit and never showed. Don’t give them money.
Cost me 200.00 dollars air fare cancelation fee and had ended up in police car chase in GA. Don’t try to make yourself look good after you did bad. Called to say pickup would be 2 pm. And call back 20 min. Later to say truck broke down . You keep telling lies I’ll keep writing the truth .
That’s exactly what they told me! Except they didn’t even bother to call me about it.
I changed my name cuz these losers try to get me to take off my reviews by trying to offer me my deposit back after they ignore my every phone call for months when ya should have gave it back in the first place after ya bull shit “oh our truck blew a head gasket” bet everyones heard that one from you guys , try to guess which one of the hundreds of people you’ve burned I am. I hope your company eats shit
The car was scheduled to be picked up on May 5 it is now May 12 and they tell us anything. This company has an F rating from the BBB Florida, damn I should’ve done my homework. Their website shows to have expired.
I have the same bad experience dealing with them. Pete was nice on the time before he got the money for reservation. They got $200 from me. Truck don’t even show up and I ask for my refund and the guy I am talking to is making a lot of reason..never trust this people.its a scum.
My car was to be picked up may5 two days later we contacted ECC and we’re told the truck broke down. More than a week later “mike” said he had another driver that would pick it up but now the price is $850 plus the $150 deposit I had already paid. I told mike to forget it we wanted the $150 back. He starting cussing at me even after I had told him I was recording all calls every time I spoke with him. He said he would return the money if I’d remove my review.
This person will not response to emails because he doesn’t want anything in writing. He pretends to low level person just dispatching trucks and he says he has to check with his manager then with the billing department. You will receive quotes from “Glenda V” but you will only talk to “mike” with a Hispanic accent. THIS IS A ONE MAN SHOW. I looked ECC up after all this started they are rated F by the BBB. Websites have expired and listed phone are disconnected.
MIKE YOU MAY HAVE MY MONEY BUT I HAVE GOT TIME AND THE INTERNET. I HAVE BEEN GETTING EMAILS FROM PEOPLE SINCE MY FIRST REVIEW SO I KNOW THIS IS COSTING YOU MONEY. IM ASKING EVERYONE WHO READS THIS REVIEW PLEASE SEND ME AN EMAIL SO I CAN HELP MIKE KEEP TRACK OF LOST BUSINESS A $150 AT A TIME.
They told me the same thing about their truck breaking down…but they only told me after they were 4 hours late and I had been trying to call them over and over. This place is certainly a scam. Every single review is the same story!
Good Morning,
I to have been scammed by this company, I lost a deposit of $150.00. I am sicked by how many people that have been scammed by this company. I am reaching out to others because I am thinking about contacting an attorney. If you are interested in participating please email me your story and attach a copy of your invoice so I can get it together for a complaint. This is not a joke, I am very serious about this.
If you are not interested then I want to thank you for your time.
Summer
This company emailed me with the best price ($550) so of course I went with them. They said they would arrive on Friday morning, which is great because I had plans to move from LA to Seattle on Sunday. So it’s Friday morning and they’re not there. Noon rolls around and I give them a call, only to receive a voice mail message in Spanish. Two o’clock comes and I’m panicking because I’m supposed to GRADUATE from University (B.S. in microbiology) in under 2 hours! My father-in-law kept calling and finally got a hold of them and they informed him that their truck had broken down and that they could pick up my car on Thursday…which of course wouldn’t work since I had to leave on Sunday. If my aunt was not there to drive my car all the way u from LA to Seattle, then one of my family members would have missed my graduation ceremony in order to give my car to these guys.
I understand that things happen and trucks break down occasionally, but at least give me a call and let me know! Oh, and have a voice mail in a language that everyone speaks!
After reading the other reviews, which often have the same “broken truck” story, ECC Transport is clearly a SCAM! DO NOT GIVE THESE CRIMINALS YOUR BUSINESS!
I want to find out if there is a way to expose this scam and prevent it from happening to more people.
Like Everyone else I made the same mistake. I have time and am posting my experience with ECC Transport.
I asked for a quote, receives quote and filled out required forms. They called within minutes of receiving forms and asked for a deposit of 150.00. I gave the deposit and was told a date and time of pick up. Day and time of pick up came and went, I called Jonathan “the Dispatcher” was told “we will contact driver” I called an hour later got “I am in a meeting, will call you back”. I had husband call an hour later and was told “driver is not calling us back”. My husband called again and no answer. For the next hour I called and got nothing but an automatic “magic jack” response. At this time I knew that I was being SCAMMED. Finally after 2 hours of nonstop calling Jonathan “the Dispatcher” picked up the phone and ACTED like I was calling the wrong number. After yelling at him he finally broke down and tried to blame the whole thing on the driver and a broken down truck. I was getting on a plane the next morning to move from IL to CA. and because of this company I had to cancel my flight pay fees on the tickets and drive across the United States with my son and dog in a PT cruiser. This kind of defeats the purpose of using a transportation company. Well I am now trying to recoup my deposit and like their business practices this company is so shady. I again talked with Jonathan “the dispatcher” who told me to call back and speak to Michael “the accountant” and well he has never returned my call and I have yet to receive my refund. Funny though as soon as I posted on this site called transportreviews.com I got a call from Jonathan asking why I put up this post and that I had better things to do with my time. He can call to find out why I had negative things to say but he does not care about customer satisfaction. If you read most of the post on the site called transportreview.com all have the same story line.
Your score is not accrete and actually allowing them to scam more people. I am not a competitor I was a customer who got screwed like so many other people. I also filed with a complaint with the BBB.
I recieved a quote for $550 from them. Glad I read all these reviews, i will definetly not be using them. All my other estimates are $850-1250.
Any one know a good company they used with great prices?
Same old broken down truck here too. Has anybody file a complaint too the sherif yet.