| Location: | None | |
| Phone Number: | 786-347-7842 | |
| Secondary Phone Number: | None | |
| Website: | http://www.bluestarautotransport.net | |
| Transport Reviews Rating: | Click Here | |
| BBB Rating: |
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Blue Star Auto Transport
- Customer Service
- Honesty
- Answer Phone
- Pick Up On Time
- Delivery On Time
They are giant crooks. Good luck dealing with Jim. He will say whatever he can to steal your money. On their website it clearly states they do not broker out their work. That is a complete lie. They contracted my shipment to “Higher Transport”. Jim promised me the car would be picked up on a Friday, didn’t happen. Then Saturday passed, then Sunday passed, then Monday, finally Tuesday after I had been calling them non stop to cancel my service they assured me a truck is 10 minutes away from picking up the car. I told them this car is a time sensitive delivery. I needed the car in Dallas by Friday. I was assured by Jim’s dispatch, Ron, that the car would be here by Friday at the latest or it’s free. I have all of these calls 100% recorded. Friday came around and no car. I called and they didn’t know where the truck was. Finally they gave me the truck drivers number. I had to call him at least 15 times before he finally picked up. That is when I found out he is a completely different company. He told me that Blue Star called him on Tuesday (5 days after my promised pick up time) that they needed a car picked up. Anyways, he told me that he is stuck in Louisiana because his transmission went out. I asked him what the address was so I can pick up the car myself. Again, this car needed to be in Dallas by Friday. He gave me the address. I had a buddy of mine that lives in LA go drive by and check it out. This guy had my brand spanking new car sitting on the floor (off his trailer) at some random broken down, middle of nowhere, gas station. I have tons of pictures of this. Truck driver said he had to drive to Memphis to get the part he needed. Very shady. He had taken all the car keys with him of course so there was no point for me to pick it up. The car finally arrived in Dallas end of the day on Sunday, damaged. The driver didn’t car. He said “if you want the car I need cash or the car is coming with me.” Never trust these yahoo’s at Blue Star unless you like drama, let downs, and endless excuses!